Return and Exchange Policy
In addition to this, you need to know more about it.
Return items within: 14 days of delivery, by emailing us at info@kapadoki.com
so that the return and exchange of products are accepted.
The products must not be used under any circumstances (such as labels, brochures,
labels) that comes out of the package must be delivered in its entirety and has not lost its sellability.
After inspection of the returned product, refunds for eligible products will be
carried out within 7 days. The freight charges for products delivered by express delivery will be
paid by the buyer. For the products you want to change, you can us
send the product within 15 days from the delivery date.
In addition to this, you need to know more about it.
For full reimbursement of costs, you must inform us of the tracking code
products you are shipping. Please ensure that you adhere to the following rules for
request a full refund:
In addition to this, you need to know more about it.
Products that have been destroyed, used and lost their purchasing properties cannot
be returned.
In addition to this, you need to know more about it.
Freight charges for products sent by express delivery will be paid by the buyer.
In addition to this, you need to know more about it.
If the product you want to change is different from the product you purchased, the
customer agrees to pay this difference.
In addition to this, you need to know more about it.
Any refund request exceeding 14 days will not be taken into account.
In addition to this, you need to know more about it.
Any exchange request exceeding 15 days will not be taken into account.
In addition to this, you need to know more about it.
The Kapadoki company reserves the right to modify these conditions